SoftZone Privacy & Cookie Policies

Website: https://www.softzone.tech/
Effective Date: October 30, 2025

1. Privacy Policy

Introduction

Welcome to SoftZone (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use https://www.softzone.tech/ (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information to provide, improve, and protect our services. The categories below describe types of information we may collect:

Information you provide directly: account details, contact information (email), comments, newsletter signups, support requests, or content you submit (e.g., reviews or comments).
Automatically collected information: IP address, browser type and version, device identifiers, pages visited, referring/exit pages, timestamps, and usage statistics.
Cookies and similar technologies: small text files and local storage used for remembering preferences, session management, analytics, and advertising signals.
Third-party data: information from social networks or other third parties if you choose to link or log in using those services.

How We Use Your Information

We use collected information for purposes including:

To operate, maintain and improve the Site and its features.
To provide support and respond to inquiries.
To send newsletters, marketing communications, and updates when you opt in.
To analyze usage and trends to improve the user experience.
To detect, prevent and address technical issues and abuse.

Legal Basis for Processing (EEA users)

If you are in the EEA, we rely on several legal bases for processing personal data, including: your consent, performance of a contract, our legitimate interests (e.g., to operate and improve the Site, detect fraud), and to comply with legal obligations.

Sharing & Disclosure

We may share data with:

Service providers: hosting providers, analytics, email delivery services, security vendors who help operate the Site.
Legal requests: when required by law, to respond to lawful requests by public authorities, or to protect rights, property or safety.
Business transfers: if the company or assets are sold or merged, user data may be transferred as part of the transaction.

We do not sell personal information.

Analytics and Third-Party Tools

We use third-party analytics and services (for example: Google Analytics, email providers). These tools may collect data about your use of the Site. You can opt out of some analytics via browser settings, extensions, or using cookie preferences described in our Cookie Policy.

Cookies and Tracking

We use cookies for essential site functions, preferences, analytics and optionally advertising. See the Cookie Policy below for a full list and guidance on disabling cookies.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. Retention periods vary by data type (e.g., support logs, comments, analytics).

Your Rights

Depending on your jurisdiction, you may have rights including:

Access to the personal data we hold about you
Rectification of inaccurate information
Deletion (right to be forgotten)
Restriction or objection to processing
Data portability
Withdraw consent where processing is based on consent

To exercise these rights, contact us at the address below. We may need to verify your identity before honoring requests.

Children

The Site is not intended for children under 13 (or higher age where required by local law). We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us and we will take steps to delete it.

Security

We implement reasonable administrative, technical and physical safeguards to protect personal information. No method of transmission or storage is completely secure — we cannot guarantee absolute security.

International Transfers

Your information may be processed in countries other than your residence (including the United States). We’ll take steps to protect data transferred internationally (e.g., standard contractual clauses where required).

Changes to This Policy

We may update this Privacy Policy. When changes are significant, we will post a prominent notice on the Site and update the “Effective Date” above.

Contact

For questions or to exercise your rights:

Email: privacy@softzone.tech
Address: SoftZone — Website Operations (if you want a physical mailing address, add it here)

2. Cookie Policy

What are cookies?

Cookies are small text files placed on your device when you visit websites. They help sites remember preferences, manage sessions, and collect analytics.

Types of cookies we use

Essential cookies: required for site operation (login sessions, security features). These cannot be disabled if you want to use core features.
Performance & Analytics cookies: collect anonymous usage information. Used to improve the Site.
Functionality cookies: remember your settings and preferences to enhance experience.
Advertising cookies (if used): used to deliver relevant ads and measure campaign performance.

Third-party cookies

We may allow third parties (analytics, ad networks) to set cookies on your device. These third parties operate under their privacy policies and may collect data independently.

Managing cookies

Most browsers let you manage or block cookies via settings. Blocking cookies may break parts of the Site. You can also use cookie preference controls on the Site (if implemented) to opt out of non-essential cookies.

Example cookie table (replace with your site’s actual cookies if desired)

session_id — Essential — Keeps you logged in — Expires on browser close
_ga — Analytics (Google Analytics) — Distinguishes users — 2 years
preferences — Functionality — Stores language preference — 1 year

3. GDPR & EEA-Specific Addendum (if applicable)

If you are an EEA resident, you can:

Request access, correction, deletion or portability of your personal data.
Withdraw consent at any time (this does not affect processing made prior to withdrawal).
Lodge a complaint with a supervisory authority.

We act as the data controller for personal data collected via the Site (unless otherwise stated). To request data access or deletion, contact privacy@softzone.tech.

4. California Privacy Rights (CCPA/CPRA) — Notice for California Residents

If you are a California resident, you have additional rights under the CCPA/CPRA, including the right to:

Know the categories of personal information we collect and the categories of third parties with whom we share it.
Request deletion of personal information (subject to exceptions).
Opt-out of the sale of personal information. (SoftZone does not sell personal information.)

To make a request, email privacy@softzone.tech. We will verify requests in line with legal requirements.

5. Security Incident / Data Breach

If we learn of a security breach affecting personal information, we will take steps to investigate and remediate and will notify affected users and regulators as required by law.

6. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Review the third party’s privacy policy before providing personal information.

7. Contact & Data Controller

Data Controller: SoftZone
Email: privacy@softzone.tech
Website: https://www.softzone.tech/

8. Optional: Sample Cookie Banner Text

“SoftZone uses cookies to improve your experience. By continuing to use this site you accept our use of cookies. Manage your preferences or learn more in our Cookie Policy.”

9. Implementation Notes (developer-friendly)

Add link to the privacy policy in the site footer and to pages collecting personal data (newsletter sign-up, contact forms).
Expose endpoints or admin UI to handle data requests (export/delete) and log verification steps.
Implement a cookie-consent banner that stores user preferences and blocks non-essential scripts until consent is granted.

Need changes? I can:

Convert these policies into clean HTML pages ready to paste into WordPress templates.
Produce a privacy policy page localized to a specific law (full GDPR, UK DPA, or local country requirements).
Generate a downloadable PDF or an XML/CSV file for WordPress import.